Crossdomain error with JW PLayer

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Issue

When trying to run live streaming, the player displays the message “Cannot load M3U8 crossdomain access denied”.

Reason

CNAME is not registered in Real-Time Manager

Solution

Register CNAME in Real-Time Manager;

Include CNAME in your DNS;

Should the actions above not solve the issue, open a ticket on the incident and provide the URL that is giving you access issues.


Didn’t find what you were looking for? Open a support ticket.