The Slack Channel service refers to support and assistance provided to assist customers through written communication. Ideal for dynamic communication, the Slack Channel service offers real-time guidance and support for the most relevant moments for your business. An agile channel for solving problems and contacting our team of Support Engineers, 8x5.
ScopeSection titled Scope
- Agility in communication with Azion specialists on the same day.
- Discussion and resolution of technical problems.
- Technical assistance to clarify specific product issues.
If you have an Enterprise or Mission Critical Service Plan, you can request this service by contacting the Sales team. For more detailed information about the Azion Service Plans, see Pricing options.