The Slack Channel service refers to support and assistance provided to assist customers through written communication. Ideal for dynamic communication, the Slack Channel service offers real-time guidance and support for the most relevant moments for your business. An agile and dedicated channel for solving problems and contacting Azion team of Support Engineers, 8x5.

Scope

• Agility in communication with Azion specialists on the same day.
• Discussion and resolution of technical problems.
• Technical assistance to clarify specific product issues.

If you have an Enterprise or Mission-Critical Support plan, you can request this service by contacting the Sales team. For more detailed information, see the Azion Support page.