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doc

Crossdomain error with JW PLayer

Issue

When trying to run live streaming, the player displays the message “Cannot load M3U8 crossdomain access denied”.

Reason

CNAME is not registered in Real-Time Manager

Solution

Register CNAME in Real-Time Manager;

Include CNAME in your DNS;

Should the actions above not solve the issue, open a ticket on the incident and provide the URL that is giving you access issues.


Didn’t find what you were looking for? Open a support ticket.