Professional Services
Helping you achieve your business goals with Azion.
Azion Professional Services offerings utilize a unique methodology rooted in Azion's internal best practices to help you complete projects faster and more reliably. We take into account the constantly evolving expectations and dynamic team structures encountered along the way.
1
Assessment
We carry out a detailed analysis to understand your needs and design customized edge solutions.
2
Planning
3
Integration
4
Support
5
Innovation
GET TO KNOW OUR SERVICE PLANS
Which Azion service plan is the most suitable for you?
Our platform and flexible service levels make it easy for businesses of all sizes to choose the option that best fits their needs.
Compare Plans Find the perfect plan for your company's needs by exploring our flexible options designed to fit businesses of all sizes. | ||||
|---|---|---|---|---|
Access Features in Preview | Opt-in | Opt-in | Opt-in | |
Composable Applications | ||||
DDoS Protection Unmetered | ||||
Single Sign-On (SSO) | ||||
Learning Center | ||||
Technical Support | Community support, bug reports, and Azion AI | 24/7 support via ticket and email | 24/7 support via ticket, email, and phone | 24/7 support via ticket, email, and phone |
Response Times | General guidance: <24h System impaired: <12h Production system impaired: <4h Production system down: <2h Business system down: N/A | General guidance: <24h System impaired: <12h Production system impaired: <4h Production system down: <1h Business system down: <15min | General guidance: <12h System impaired: <12h Production system impaired: <2h Production system down: <30min Business system down: <15min | |
Integration Services | 5 hours/year included | 20 hours/year included | 60 hours/year included | |
Best Practices Review | Paid Add-on | 20 hours/year included | 40 hours/year included | |
Business Events Support | 1 event per year | 100 hours/year included | ||
Technical Account Manager | Paid Add-on | 20 hours/month included | ||
Instructor-Led Training | Paid Add-on | Paid Add-on | ||
Managed Configurations Service | Paid Add-on | Paid Add-on | ||
Security Response Team | Paid Add-on | Paid Add-on | ||
Slack Channel | Paid Add-on | Paid Add-on | ||
PCI DSS 4.0 | ||||
SOC 2 Type 2 (and SOC 3) | ||||
Custom Network Map | Paid Add-on | Paid Add-on | ||
FIPS 140-2 Level 3 | Paid Add-on |
FROM ENGINEER TO ENGINEER