# Agreements

This section holds the agreements, terms, and policies that govern the use of Azion products and services.

## Agreements

- [Terms of Service](/en/documentation/agreements/tos.md): Product and service terms, including release stages, billing metrics, usage units, and contracting models.
- [Customer Agreement](/en/documentation/agreements/customer-agreement.md): Term, termination, temporary suspension, and the other general conditions of the Azion services.
- [Service Level Agreement](/en/documentation/agreements/sla.md): Availability metrics for the Azion services, and the Service Credits you get when a guarantee is not met.
- [Azion Marketplace Agreement](/en/documentation/agreements/marketplace-agreement.md): Terms for sellers who list or offer content in Azion Marketplace.
- [Azion Affiliate Program Terms](/en/documentation/agreements/azion-affiliate-program-terms.md): Eligibility requirements, commission structure, and guidelines for the Azion Affiliate Program.

## Contracting models

- [Terms and Conditions of Azion Plans](/en/documentation/agreements/azion-plans-terms-and-conditions.md): Subscription terms for Azion Plans, a set of products and services with distinct features and limits.
- [Savings Plan Terms and Conditions](/en/documentation/agreements/savings-plan-terms-and-conditions.md): A financial commitment during the effective term, in exchange for discounts on products and services.
- [Terms and Conditions of Reserved Capacity](/en/documentation/agreements/terms-and-conditions-of-reserved-capacity.md): A financial commitment that gives you a set quantity of products and services during the effective term.
- [Terms and Conditions of Azion Incentive Credits](/en/documentation/agreements/azion-incentive-credits-terms-and-conditions.md): Promotional credits that Azion grants to offset future charges, and the conditions to redeem them.

## Policies and privacy

- [Privacy Policy](/en/documentation/agreements/privacy-policy.md): How Azion collects, stores, and discloses information.
- [Acceptable Use Policy](/en/documentation/agreements/acceptable-use-policy.md): The usage policy you agree to comply with when you use Azion solutions.
- [Data Privacy FAQs](/en/documentation/agreements/faqs.md): Links to the data privacy FAQs for customers and for end users.
- [Data Privacy FAQ – Customers](/en/documentation/agreements/faq-azion-customers.md): How Azion handles personal data with its customers, and how the platform complies with LGPD, GDPR, CCPA, and CPRA.
- [Data Privacy FAQ – End Users](/en/documentation/agreements/faq-end-users.md): How Azion handles the personal data of its customers' end users, acting as a data processor.